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I made online enquiries at Basil about a week ago though and there's this girl there, Verushka, who is so on the ball that its scary. Really refreshing service all round, tackle shop or not. Takealot and the likes can take a few notes from this girl.
We've always had good friendly service at The Complete Angler in Kloof (now owned by Kingfisher), though I am related to the "other" major tackle supplier and tend to support them.
I have had great service from Sarel at BA tackle http://www.batackle.co.za/ delivered using Postnet overnight
Quote from: dodger on November 25, 2017, 11:20:16 AMI have had great service from Sarel at BA tackle http://www.batackle.co.za/ delivered using Postnet overnightI just visited the page, no price - only products listed, so it will be NO NO for me.
Quote from: Serra Moz on November 26, 2017, 02:38:57 AMQuote from: dodger on November 25, 2017, 11:20:16 AMI have had great service from Sarel at BA tackle http://www.batackle.co.za/ delivered using Postnet overnightI just visited the page, no price - only products listed, so it will be NO NO for me.a bit silly that, look at what you want and Sarel will give you a quote including shipping, lures can be rigged or unrigged I have had great service
Each to his own but you missing out on a dealer who really knows his stuff and won't sell anything that he does not fish with himself.
Quote from: dodger on November 26, 2017, 08:44:58 AMQuote from: Serra Moz on November 26, 2017, 02:38:57 AMQuote from: dodger on November 25, 2017, 11:20:16 AMI have had great service from Sarel at BA tackle http://www.batackle.co.za/ delivered using Postnet overnightI just visited the page, no price - only products listed, so it will be NO NO for me.a bit silly that, look at what you want and Sarel will give you a quote including shipping, lures can be rigged or unrigged I have had great serviceHuh? What's a bit silly? Because I differ? LOL... Would it not be correct for an online shop to display prices?....Silly not displaying it
Quote from: Serra Moz on November 26, 2017, 10:25:45 AMQuote from: dodger on November 26, 2017, 08:44:58 AMQuote from: Serra Moz on November 26, 2017, 02:38:57 AMQuote from: dodger on November 25, 2017, 11:20:16 AMI have had great service from Sarel at BA tackle http://www.batackle.co.za/ delivered using Postnet overnightI just visited the page, no price - only products listed, so it will be NO NO for me.a bit silly that, look at what you want and Sarel will give you a quote including shipping, lures can be rigged or unrigged I have had great serviceHuh? What's a bit silly? Because I differ? LOL... Would it not be correct for an online shop to display prices?....Silly not displaying itI think he is referring to the shop not displaying prices online being silly, not you...
Quote from: Wynand13 on March 10, 2015, 02:44:07 PMI did not mention Mias for service for a reason, there is nothing to mention unfortunately. I have had many bad experiences with them. I think depends what gear you get where, I always get decent discount at Sollys and Urban, as Urban and Fly Fishers Unlimited is specialised shops they are hard to compare, and the products they stock you do not get at Ganis but you do not expect to. For me its about the support and overall experience Ganis is like your Fruit and Veg (Only F&V is tidy) and some of the others are like Woolies, for me personally when it comes to service. I have recently bought quite a large amount of bass gear, and Sollys was the cheapest with exactly what I wanted, even beating Ganis as it was a reasonable order and I do get some discount as all regulars get in the shops the frequent. And I did not have to drive to Witbank for it. OR for support should I need it. At times the local shop in the area is the best, as they will be supporting the gear and cost of driving up and down inclusive of time is not really worth it at times. I do not dish any shop as each one have a place, and as you said each person have a different experience..... I see nothing has changed in just under three years. I have been to the Woodmead store twice in two weeks and the service is shocking. Went the first time because my wife went to the doctor just above Mia's and I didn't want to stand around for an hour and the second time because i needed something and Mia's Woodmead is the closest tackle shop to me. Their staff make you feel like they don't want you to be there and can't wait for you to leave. Other than that they give you the look like the suspect you might be a shoplifter. Anyway, will probably only ever go back there if I am in a pinch cos apart from their service, their prices are insane.I can honestly say I have never felt like this in a tackle shop before and being from Durban previously and having dealt with Basil Manning and Kings before, this is a profound new experience for me. Speaking of which, does anyone know if Basil and Kings have kept their service level up, in shop? I made online enquiries at Basil about a week ago though and there's this girl there, Verushka, who is so on the ball that its scary. Really refreshing service all round, tackle shop or not. Takealot and the likes can take a few notes from this girl.
I did not mention Mias for service for a reason, there is nothing to mention unfortunately. I have had many bad experiences with them. I think depends what gear you get where, I always get decent discount at Sollys and Urban, as Urban and Fly Fishers Unlimited is specialised shops they are hard to compare, and the products they stock you do not get at Ganis but you do not expect to. For me its about the support and overall experience Ganis is like your Fruit and Veg (Only F&V is tidy) and some of the others are like Woolies, for me personally when it comes to service. I have recently bought quite a large amount of bass gear, and Sollys was the cheapest with exactly what I wanted, even beating Ganis as it was a reasonable order and I do get some discount as all regulars get in the shops the frequent. And I did not have to drive to Witbank for it. OR for support should I need it. At times the local shop in the area is the best, as they will be supporting the gear and cost of driving up and down inclusive of time is not really worth it at times. I do not dish any shop as each one have a place, and as you said each person have a different experience.....